Privacy Policy

This Privacy Policy explains how Betrepublic collects, uses, stores, and protects your personal information when you use our website and services at betrepublicau.com. We are committed to safeguarding your privacy and handling your data in accordance with applicable Australian privacy laws and international data protection standards. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services, verify your identity, and comply with legal obligations. The categories of data we may collect include:

Personal identification information: Full name, date of birth, residential address, email address, and telephone number.
Account and transaction data: Username, password, deposit and withdrawal history, betting and gaming activity, and account balances.
Verification documents: Government-issued photo identification (e.g., passport, driver’s licence), proof of residence (e.g., utility bill), and proof of payment method (e.g., bank statement or card photo).
Technical data: IP address, browser type and version, device identifiers, operating system, and browsing behaviour on our site.
Communication records: Correspondence with our support team via live chat, email, or the Help Centre.

We do not collect sensitive information such as racial or ethnic origin, political opinions, or health data unless required by law or with your explicit consent.

How We Use Your Information

Your personal data is used for the following purposes:

To create and manage your account on our platform.
To process deposits, withdrawals, and other transactions in accordance with our terms.
To verify your identity and comply with anti-money laundering (AML) and know-your-customer (KYC) requirements.
To detect and prevent fraud, money laundering, and other illegal activities.
To communicate with you about your account, including transaction confirmations, security alerts, and changes to our policies.
To provide customer support and resolve disputes.
To improve our website, games, and services through analytics and user feedback.
To comply with legal and regulatory obligations, including reporting to relevant authorities where required.

We do not use your personal data for marketing purposes unless you have given us your consent to receive such communications. You may opt out of marketing at any time by contacting our support team or adjusting your account settings.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and remember your preferences. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies:

Cookie Type	Purpose	Duration
Strictly necessary cookies	Essential for the operation of our website, including account login and security.	Session or persistent as required
Performance cookies	Collect anonymous data on how you use our site to help us improve functionality.	Up to 2 years
Functionality cookies	Remember your preferences, such as language and region.	Up to 1 year
Targeting cookies	Used to deliver relevant content and advertisements (only with your consent).	Up to 90 days

You can control cookie settings through your browser. Disabling certain cookies may affect your ability to use all features of our site. For more details, please refer to our Cookie Policy, which forms part of this Privacy Policy.

We may share your personal data with trusted third parties in the following circumstances:

Payment processors: To facilitate deposits and withdrawals using methods such as Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, and other payment options listed on our payments page.
Identity verification providers: To verify your documents and comply with KYC and AML obligations.
Regulatory authorities: Where required by law, including the National Excise License Office and other applicable bodies.
IT and hosting providers: To maintain and secure our platform.
Professional advisers: Including lawyers, auditors, and accountants, as necessary.

We require all third parties to handle your data in accordance with this Privacy Policy and applicable data protection laws. We do not sell your personal information to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Generally, we keep your data for the duration of your account’s activity and for a period after closure to comply with legal obligations, resolve disputes, and prevent fraud. After this period, your data will be securely deleted or anonymised.

Your Rights

Under Australian privacy law and applicable international regulations, you have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may ask us to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your data, subject to legal retention requirements.
Restriction: You may ask us to restrict processing of your data in certain circumstances.
Portability: You may request a machine-readable copy of your data for transfer to another service.
Objection: You may object to the processing of your data for direct marketing or other purposes.

To exercise any of these rights, please contact our support team via live chat or email. We will respond to your request within a reasonable timeframe, as required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. These measures include encryption of sensitive data, secure servers, firewalls, and regular security audits. While we strive to protect your information, no method of transmission over the internet is completely secure. You are also responsible for maintaining the confidentiality of your account credentials.

Responsible Gaming and Age Verification

We are committed to promoting responsible gaming. You must be at least 18 years of age to use our services. We verify the age and identity of all users during registration and may conduct additional checks at any time. If you or someone you know is experiencing gambling-related harm, we encourage you to use our responsible gaming tools, including deposit limits, self-exclusion, and links to support organisations. For more information, please visit our responsible gaming page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by email. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our 24/7 live chat or via email. Our Help Centre also provides answers to common questions.

Our operator is Zentoria Limited, which also operates Casinova and Cleobetra. We are licensed under the National Excise License Office with licence number 1021394.

This Privacy Policy was last updated in 2025.